Shipping Policy

At Retail Market, we are committed to delivering your order accurately, in good condition, and always on time. Below are the details of our shipping policy.

1. Delivery Timeframes
  • Standard Delivery: Typically 5–7 business days.
  • Express Delivery: 1–3 business days, depending on location.
  • Pin Code Availability: Please check if delivery is available in your area by entering your pin code at checkout.
  • Delays: Deliveries may experience delays due to holidays, weather conditions, strikes, or other unforeseen events.

2. Shipping Costs
  • Free Shipping: Available for orders above ₹[1000].
  • Flat Rate Shipping: A fixed rate of ₹[1000] applies to all orders.
  • Variable Shipping Rates: Shipping costs are calculated based on order weight, size, and delivery location.
3. Order Tracking
  • Once your order has been shipped, a tracking number will be sent via email or SMS.
  • You can track your order using the provided tracking number on our website or the courier's website.
4. Handling & Processing Time
  • Order processing typically takes 1–2 business days.
  • You will receive a dispatch notification once your order has been shipped.
6. Return &  Exchange Policies
  • Returns: Shipping costs for returns are [free/born by the customer].
  • Damaged Goods: We offer replacements or refunds for items damaged during shipping.

8. Delivery Exceptions
  • Remote Areas: Some areas may not be eligible for delivery, or may experience longer delivery times.
  • Bulk Orders: Shipping costs and delivery times for bulk orders may vary based on the size and destination.